You need feedback from your customers in order to ensure critical organizational functions are operating properly and customer needs are being met. Areas you may need to explore are:
You have 25 or more employees anywhere in the world. You may have multiple locations or even hundreds of satellite locations. You need to ensure that communications from the top are reaching everyone in a timely and effective manner. You also need everyone to be on the same page with message and company vision. You may need to explore:
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